The statement
By Shade Damiro
One of Nigeria’s leading banks,
Zenith Bank Plc, has thanked its customers for their patience, support and understanding during its recent system upgrade to a more secure and seamless platform.
In an email message to its numerous customers on Wednesday, signed by its group managing director/CEO, Dame Dr. Adaora Umeoji, the bank reiterated that the upgrade has improved its service delivery and better positioned it for optimum banking experiences across board.
The statement read: “I would like to thank you on behalf of the board, management and staff of Zenith Bank PLC for the patience and support you gave us during our IT infrastructure migration to a new and more robust operating system. We are indeed very grateful for the trust and confidence you have in us.
“The sole reason we undertook such an extensive endeavor is to better position Zenith Bank PLC for improved service delivery to all our valued customers and provide memorable banking experiences at all our touchpoints.
“While I deeply regret the inconveniences and challenges you had to endure during and immediately after our migration, I am, however, pleased to inform you that Zenith Bank PLC now has the best technology infrastructure in the industry and is positioned to ensure you only experience superior service delivery going forward.
“Be assured that you are our main priority and Zenith Bank will continue to innovate value adding products and services to attend to all your banking needs quickly, safely and conveniently.
“Thank you for banking with us.”
