New Naira notes
By Our Reporter
Despite the directives given by the Central Bank that commercial banks should pay customers over the counter, most banks visited by our correspondents in Lagos, Ogun, Abuja and other parts of the country declined to pay over the counter.
Most of the Automated Teller Machines ATMs were also not dispensing.
This development has made Bank customers to go through excruating pains.
Many of the customers are upset that despite the directives given by the CBN, they cannot get the new naira notes.
Customers have abadoned their respective businesses to beseige banks in order to get the new notes.
NATIONAL WAVES gathered that many banks could not attend to many customers over the counter on the premise that they were not supplied the new naira notes by the CBN.
Similarly, most PoS terminals that are critical part of the payment system do not have the new naira notes while others have increased their charges.
This has made commercial and economic activities to be at its lowest ebb as most traders are recording low sales and poor patronage.
Investigations by NATIONAL WAVES revealed that banks were only collecting old currencies from their customers and not paying the new notes.
A staff of a new generation bank who spoke to NATIONAL WAVES on condition of anonymity said they paid customers 3000 each yesterday. He added that they exhausted the money in their vault and had not gotten supply as at this morning.
As at the time of filing this report, customers were seen in front of many commercial banks hoping to get some money from their banks.
ATM points were massively jam packed with crowd in all the banks across these states
Most of the customers described their experience as traumatic and horrible, adding that they have suffered greatly in a bid to swap old notes for new ones.
They posited that they have no money to buy food stuff and pay for transport fares.
Point of Sales, POS operators could not attend to their customers as they also comolained of not having the new naira notes. Others were charging exorbitant charges of 30 percent on each withdrawal.
